Welcome to Aakar Visitors! We value your trust in our services and aim to provide you with a seamless and enjoyable experience when registering for event tickets on our website, aakarvisitors.com. However, we understand that sometimes plans may change, and you may need to cancel or request a refund. Please take a moment to read and understand our refund and cancellation policy outlined below.
1.1. Cancellation by the Ticket Holder: If you wish to cancel your event ticket registration, you must notify us by contacting our customer support team at least 48 hours before the scheduled event date. In such cases, you will be eligible for a full refund, excluding any non-refundable fees or charges as mentioned below.
1.2. Cancellation by Aakar Visitors: In rare circumstances beyond our control, we may have to cancel or reschedule an event. If this occurs, we will notify all registered attendees via email or phone as soon as possible. In such cases, you will be entitled to a full refund, including any applicable fees.
2.1. Refund Eligibility: Refunds will only be issued to eligible event ticket holders who meet the following criteria:
2.2. Non-Refundable Fees or Charges: Please note that certain fees or charges associated with the event ticket registration may be non-refundable. These include but are not limited to processing fees, service charges, or any fees levied by third-party payment processors.
2.3. Refund Process: To request a refund, eligible ticket holders must contact our customer support team by email or phone, providing the necessary details, including the ticket reference number and the reason for the refund request. Refunds will be processed within 7-10 business days from the date of receiving a valid refund request.
2.4. Refund Method: Refunds will be issued using the same payment method that was used for the original ticket purchase. If, for any reason, this is not possible, we will work with the ticket holder to find an appropriate alternative.
3.1. Ticket Transfer Policy: If you are unable to attend the event after purchasing a ticket, you have the option to transfer your ticket to another individual. The ticket transfer must be requested at least 24 hours before the event date. To initiate the transfer, please contact our customer support team with the new attendee's details.
4.1. Aakar Visitors reserves the right to make changes to event details, such as event timing, venue, or speakers, if necessary. In such cases, we will inform registered attendees promptly.
4.2. If an event is cancelled or rescheduled due to unforeseen circumstances, Aakar Visitors will not be liable for any expenses incurred by the attendees, such as travel or accommodation costs.
If you have any questions or concerns regarding our refund and cancellation policy or require assistance with cancelling or refunding your event ticket registration, please feel free to contact our customer support team at:
Email: visitor@aakarexhibition.com
Phone: Tanvir Pathan +91 81550 01192
Please ensure that you have read and understood our refund and cancellation policy before registering for event tickets on aakarvisitors.com. Your satisfaction is our top priority, and we strive to offer the best possible service to make your event experience unforgettable.
Note: This policy is subject to change without prior notice. Please refer to the refund and cancellation policy on our website for the most up-to-date information.